Pension Provider — "A Bold Stand. A New Direction"
The Situation:
​
A small pension provider was held back by a complex legacy structure. While the business was well-regarded in its sector, it was unable to serve clients outside its core pension schemes, and the existing governance blurred the line between trustee oversight and commercial operations. The leadership team could see the opportunity — but change would require board approval and structural reform.
The Shift
We mapped out a new operating model that preserved trustee independence while enabling the organisation to operate commercially. This included creating an FCA-regulated investment arm, a clear separation of fiduciary and operational duties, and a new governance structure. We built multiple structural options and prepared the CEO to present the case to the board.
The Turning Point
​
Some trustees and legal advisers initially resisted. However, the clarity of the new model and the risk mitigation it offered shifted the conversation. The board approved the new structure, allowing the provider to expand without compromising its core values or compliance.
​
The Insight
Restructuring isn’t just about legal mechanics—it’s about aligning purpose, governance, and growth. You can protect your legacy while unlocking future opportunities, but only if stakeholders can see themselves in the new vision.
The Outcome
​
The provider implemented a future-proof group structure. It avoided over £1 million in potential expenses and resource loss, gained the ability to offer new services, and positioned itself for growth beyond its traditional base—all while protecting the integrity of its core mission.